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You may cancel your lawn care service agreement at any time by providing written notice to Soyaromaflame. Cancellation requests should be submitted at least 7 days before your next scheduled service to avoid charges for that service period.
For ongoing service agreements:
Refunds are handled on a case-by-case basis depending on the type of service and circumstances:
If you have prepaid for services that have not yet been performed, you may be eligible for a refund. Refunds will be calculated based on:
Services that have already been performed are generally not eligible for refunds. However, if you are not satisfied with the quality of work performed, please contact us immediately so we can address your concerns.
If you are not satisfied with a service we have provided, please contact us within 48 hours of service completion. We will work with you to resolve any issues, which may include:
Some service agreements may include cancellation fees, particularly for long-term contracts. These fees will be clearly outlined in your service agreement before you commit to the service.
Services may be rescheduled or cancelled due to adverse weather conditions. In such cases:
To cancel your service, please contact us using one of the following methods:
Please include your account information and the date you wish to cancel services.
Once we receive your cancellation request, we will process it within 5 business days. You will receive confirmation of the cancellation and any applicable refund information.
Instead of cancelling, you may wish to modify your service plan. We are happy to discuss adjusting your service frequency, scope, or schedule to better meet your needs and budget.
If you have questions about cancelling your service or requesting a refund, please contact us:
Soyaromaflame
Green Man Lawn Care, Stable office, Pattens Yard, 2 Nayland Rd, West Bergholt, Colchester CO6 3DQ, Great Britain
Phone: +441206598030
Email: info@soyaromaflame.world